Part Time Volunteer Program Assistant

Division / Title
Education / Part Time Volunteer Program Assistant

Reporting relationship
Assistant Volunteer Program Manager

Job Summary
Assists with supporting volunteer relations at LMC under the direction of the Assistant Volunteer Program Manager in alignment with Department leadership vision. Primary responsibilities include assisting with operational and communication support of volunteer personnel, including monitoring emails, calls and daily volunteer shift management. Assists with upholding LMC service standards in volunteer-led efforts and fostering an inclusive culture of learning, appreciation and respect amongst the volunteer staff community.

Core Responsibilities

  • Monitors and assists the Volunteer Program team with staff-volunteer communications and holding office hours to ensure maximum staff accessibility
  • Assists in providing daily support of volunteer management and special project development under the direction and supervision of the Assistant Volunteer Program Manager
  • Assists with recruitment and training efforts of the Department, including recruitment and onboarding events
  • Serve as primary contact for volunteers in the absence of Assistant Volunteer Program Manager on campus and as needed
  • Ensures programming and volunteer communications are updated daily on physical and digital communication boards, such as the Volunteer Bulletin and Volunteer website
  • Responsible for the overall cleanliness, organization and management of the staff lounge and volunteer communication boards
  • Communicates pertinent information to volunteer community in a timely, professional and transparent fashion
  • Helps foster an inclusive culture of learning, appreciation and respect in the volunteer community
  • Maintains high visibility throughout LMC’s campus and strives to remain accessible to volunteers as needed
  • Assists with the coordination of volunteer recognition, appreciation and development efforts
  • Other duties as assigned.

Required Skills, Knowledge, and Experience

  • Minimum of three (3) years relevant experience in guest services, hospitality, or project coordination preferred. No prior experience with volunteer programs required.
  • Outgoing and energetic approach to work and communication.
  • Comfortable speaking in front of small and large groups in an informal learning setting.
  • Strong attention to detail with aptitude for active listening.
  • Strong interpersonal skills, with the ability to effectively communicate despite differences in communication style or approach to work

About Us
Founded in 1983, the Loggerhead Marinelife Center is a leading cultural attraction in South Florida and today remains free to the public. The Center has grown to become a global leader in the rehabilitation, research, and protection of sea turtles, serving our broader mission to promote ocean ecosystem conservation and train future generations to do the same. Annually we reach 900,000 guests with our transformational STEM education programs and partner with nearly 200 organizations across six continents and 16 countries in ocean conservation. In late 2021, we will open our new 27,500 square-foot campus expanding our exhibition, education, convening space, and medical facilities and increasing our regional economic impact. 

Physical Demands + Work Environment
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Successful applicants must be comfortable in a highly dynamic environment in an active and busy office or outdoor setting. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee frequently is required to stand and walk. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position may involve working outdoors in Florida, often in hot and humid conditions, and at events that extend into evening and weekend hours. Must be willing and able to travel for offsite programming and possess a valid driver’s license.

Notes
This is an hourly, non-exempt position. The successful incumbent may be required to perform tasks beyond the scope of this job description as requested by the supervisor. This recruitment may be used to select candidates for additional open positions. It is our policy that all team members, including newly hired, transferred, and promoted team members, will be carefully monitored and evaluated for an initial introductory 3 month period on the job. After satisfactory completion of the introductory evaluation, such team members will be evaluated on an annual basis.

To Apply
Interested applicants may submit their resume cover letter and the names of three references here.